Patients

We’re There for You, We Fight for You, We Support You

Services with Compassion, Concern and Care; Unmatched in the Industry!

Support:

  • A single contact person to call who becomes your advocate and eliminates the need for multiple calls
  • Free scheduled nationwide delivery to your clinic or home
  • Auto refill
  • 24/7 toll free helpline (to clinical personnel)
  • Order tracking from initial phone call to delivery through our completely integrated web portal

Coverage:

  • We work with your insurance company
  • We identify and help you secure payment assistance and other services and benefits

Treatment and Medical:

  • All progress is relayed to your physicians and any necessary changes are implemented
  • Education resources in high and low tech formats: Online tutorials, 24 hour multilingual helpline, and printed documents

HIPAA Privacy Statement BioTek reMEDys is a HIPAA-covered provider and complies with all of the requirements of the Federal Health Insurance Portability and Accountability Act.

We provide therapy-specific patient education materials and our National Customer Support Center is available 24 hours a day, 7 days a week to help patients manage critical aspects of their care. Clinical teams review patient outcomes and communicate any issues to the prescribing physician. We strive to provide a safer, better, more cost effective way to deliver specialty pharmacy.